Read access is all we need to start. Delivery counts from access granted, not from payment.
The clock starts when we have read access, not when you pay - getting analytics access approved is the one part neither of us fully controls.
Confirmation email, plus a read-only access request sent to whoever manages your analytics. We chase them, not you.
Before analysing anything, we confirm your conversion data measures what you think it does. Often it doesn't.
Session recordings, heatmaps, form analytics, funnel drop-off, mobile teardown, ad-to-page match.
The PDF arrives, then a 45-minute walkthrough at a time that suits you.
Read-only access to GA4 and Google Tag Manager, plus your ad accounts if you're running paid traffic. Never edit rights. If you already have a heatmap tool we'll use that; otherwise we install one for the duration and remove it after. Nobody on your team needs to be available.
No, and we've built it so it can't quietly become one. Every finding names the element, the page, and the fix - written so your own developer can act on it without us. Most people who buy an audit implement it themselves. If you'd rather we did, the fee comes off month one.
Yes. Email us and we'll send an invoice the same day. Work starts when the invoice is approved, not when it clears so a finance department's payment terms don't hold up your report.
The audit still works - session recordings, form analytics, and tracking verification don't depend on volume. A/B testing afterwards does. Below roughly 5,000 monthly visitors on the page in question, tests won't reach significance in a useful timeframe, and the report will say so plainly rather than selling you a testing roadmap you can't use.
Go on to our ongoing CRO programme within 90 days and the full audit fee comes off your first month. Most people who buy an audit don't - the report is written to be handed to your own team, and that's genuinely fine.